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Mental Health Information

Student Support Center
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Welcome to the Student Support Center!
Location: Attendance Office
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The Student Support Center provides safe and supportive environments in the school setting where students can discuss a variety of topics in a confidential, nonjudgmental space staffed with professionals who are dedicated to improving the health, well-being, and educational outcomes of all students. Through both on-campus programming and community-based partnerships, James Lick students will receive assessment, counseling, and referrals to other support services to maximize student engagement and success.
The Student Support Center is staffed with a School Social Worker, Interns, and Community-Based Organizations (CBOs) to address challenging issues that may be interfering with the ability to be academically successful in school.
Ms. Valle the School Social Worker can be reached by phone at (408) 347-4460 or by Email at

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The SSC addresses a wide variety of issues such as:
  • Stress
  • Depression & Suicide
  • Sexual Orientation/Gender Questions
  • Family/Home Issues
  • Chronic Illness
  • Drug & Alcohol Abuse
  • Violence and Abuse
  • Well being
  • Sexual Health Education
  • Anxiety
  • Peer Relationships
  • Cultural Adjustment & Identity Issue 
  • Off-site Resources & Referrals​​​​​​

How Do I Refer Students?
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Students, staff, or parents can refer a student to the SSC. Referral Form to the Student Support Center.  In addition, students can self-refer or refer friends by coming directly to the SSC.


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What types of services are provided?
Students can participate in a variety of services including assessments, brief individual therapy or group therapy on-campus, and referrals to resources both on and off campus. SSC services provided to students are free and confidential!
How often will students miss classes to utilize the SSC?
Students usually participate in SSC services up to one hour per week. SSC providers will alternate class periods for appointments and/or group sessions so that students do not miss the same class regularly. All students are issued a call slip for SSC appointments.
Where exactly is the SSC located?
James Lick High School’s Student Support Center is located inside the Attendance Office. We share the space with attendance, APA, Student Advisors, and Registrar.
Crisis Support
If you feel you need emotional support at this time or if you are concerned about the emotional needs of a friend, please go by the SSC at any time during the school day. Counselors are available to talk with you. In addition, there are resources available in our community, 24 hours a day. Below are some phone numbers that you may call at any time, for any reason.
  • Youth and Teen 24/7 Suicide and Crisis Hotline: (888) 247-7717
  • Youth Crisis Text Line: Text “listen” to 741-741
  • Suicide and Crisis Hotline: (855) 278-4204
  • Alum Rock Counseling Mobile Crisis Services: (408) 294-0579
  • Help Through Instant Messaging:
  • YWCA 24/7 Rape Crisis: (800) 829-3777
  • Next Door Solutions to Domestic Violence: (408) 279-2962
  • Mental Health Call Center: (800) 704-0900
  • Uplift Crisis Line: (408) 379-9085
  • Child Abuse Hotline: (408) 299-2071
  • Bill Wilson Safe Place Emergency Housing: (408) 243-0222
  • Center for Living With Dying: (408) 278-2515
  • Parental Stress 24/7 Help: (408) 279-8228
SOS Crisis Hotline for Parents, caregivers, teachers: (408) 278-2585

Community Resources for Students and Families
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In Alphabetical Order:
Alum Rock Counseling Center (408) 294-0500. Crisis line (408) 294-0579
ARCC offers nearly a dozen separate programs for high-risk youth and their families. Programs, offered individually or in various combinations focus on: early childhood development and parent coaching, middle school student mentoring, life skills development, truancy reduction, gang-related services, mobile crisis response and counseling, case management, child abuse and neglect prevention and community outreach.
AVCS provides Short and long term counseling for children, adolescents, individual adults, couples and families. Fees are based on a sliding scale and are determined by income. In addition, AVCS offers a Geriatric Advisory Program, Parenting Classes, Cooperative Parenting and Divorce classes, and referrals.
AACI is Santa Clara County’s largest community-based organization focused on Asian Americans in the community. For 40 years, their services have provided critical support and we continue to grow to provide culturally accessible services, not only for Asian Americans but for all.
Bill Wilson Center (408) 243-0222. Crisis Line (408) 850-6125
Bill Wilson Center offers a wide variety of services for children, adolescents and adults. Learn about all Bill Wilson Center programs by visiting their website or by calling their number.    
Bill Wilson Center's Centre for Living with Dying (408) 243-0222
The Centre for Living with Dying serves children, adolescents, and adults who are dealing with grief and loss. The Centre for Living with Dying program provides emotional support to adults and children facing life-threatening illness or the trauma of having a loved one die. The Centre also provides crisis intervention services and broad-based educational programs on grief and loss. Whether clients choose individual counseling or grief groups, they are gently given tools for coping with loss and trauma.
Catholic Charities SCC (408) 468-0100
Child Protective Services (408) 299-2071
The County Children's Health Insurance Program (CCHIP) offers comprehensive medical, dental and vision insurance for uninsured children and teens who qualify for the program.
Gardner Family Health (408) 287-6200
Gardner provides a wide variety of services in response to community needs, including medical, dental, vision, mental and behavioral health, counseling, and substance abuse services to more than 55,000 Santa Clara County residents annually. Visit their website or call their number to learn about their services.
Homefirst (408) 539-2100
HomeFirst provides services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County. They serve more than 5,000 adults, veterans, families, and youth each year at seven locations.
Kaiser Permanente (408) 972-3000
Offers individual counseling, group counseling, psychiatry, health classes, and self-care resources for Kaiser members.   
Free and confidential legal assistance to children and youth in juvenile dependency, family law, probate guardianship, education matters and numerous other practice areas; advocacy to improve court and community systems designed to protect and promote child welfare; and workshops to educate youth, parents, caregivers and members of the community about issues impacting child welfare and legal rights.
LifeMoves (408) 271-1630
Emergency and transitional shelters for families with children under 18, daytime and food services to families in Santa Clara County.  
Next Door Solutions for Domestic Violence (408) 501-7550. Crisis line (408) 279-2962
Assists survivors of domestic violence and their children learn what services they need, how to access those services in the community, and when best to seek out each service. Provides housing solutions for women and their children, crisis and community support for survivors of domestic violence and their families, kids groups, and self-sufficiency programs which provides guidance and direction in job readiness, and financial foundation and fundamentals.
Offers support for families, allies and people who are LGBTQ, education for about the unique issues and challenges facing people who are LGBTQ, and advocacy in our communities to change attitudes and create policies and laws that achieve full equality for people who are LGBTQ.
Planned Parenthood (408) 287-7526
With or without insurance, Planned Parenthood provides of high-quality, affordable health care for all, testing, birth control, and sex education.
Momentum for Mental Health (855) 2-732-2487
Raising Early Awareness and Creating Hope (REACH) serves youth ages 10 to 25 who are either showing early signs or have recently been diagnosed with a psychosis. REACH offers: psycho-education for the community, phone and in-person consultations, multidisciplinary assessments, outreach to schools, individual and family counseling, crisis management, medication management, occupational therapy, supported education and employment, and peer mentor support.
Services are available to those ages 2-25 residing in Santa Clara County who have mental health issues at home or at school. The Starlight staff collaborates with teachers, principals, and other school personnel to achieve goals established by the student, family, and treatment professionals.
Offers individual counseling, group counseling, psychiatry, health classes, and self-care resources for Santa Clara Valley Medical Center members.
Ujima (408) 928-1700
Afro centric services targeting African American families and youth at risk. Providing 24 hour home based case management services and African American Survival Skills Groups for youth and families.
Uplift Family Services (408) 379-3796
Uplift offers individual and family counseling, wraparound services, crisis services, parent/caregiver services using a strength-based approach to define and individualize services.  

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General Mental Health:
This is the logo for the Whats Up app
What’s Up is an amazing free app that uses Cognitive Behavioral Therapy (CBT) and Acceptance Commitment Therapy (ACT) methods to help you cope with Depression, Anxiety, Stress, and more. Use the positive and negative habit tracker to maintain your good habits, and      break those that are counterproductive. (Free, iOS, Android)
 This is the logo for the Moodkit app
Mood Kit uses the foundation of Cognitive Behavioral Therapy (CBT) and provides users with over 200 different mood improvement activities. Developed by two clinical psychologists, MoodKit helps you learn how to change how you think, and develop self-awareness and healthy attitudes. ($4.99, iOS)
This is the logo for the Quit That app
Quit That! is a completely free app that helps users beat their habits or addictions. Whether you’re looking to stop drinking alcohol, quit smoking, or stop taking drugs, it’s the perfect recovery tool to track and monitor your progress. Track as many vices as you want and find out how many minutes, hours, days, weeks, or years it’s been since you quit. (Free, iOS)
This is the logo for the Calm app
Calm is quickly becoming regarded as one of the best mental health apps available. Calm provides people experiencing stress and anxiety with guided meditations, sleep stories, breathing programs, and relaxing music. (Free, iOS, Android)
Headspace makes meditation simple. Learn the skills of mindfulness and meditation by using this app for just a few minutes per day. You gain access to hundreds of meditations on everything from stress and anxiety to sleep and focus. ($12.99/month, iOS, Android)
This is the logo for the MindShift app
Mind Shift is one of the best mental health apps designed specifically for teens and young adults with anxiety. Rather than trying to avoid anxious feelings, Mind Shift stresses the importance of changing how you think about anxiety. (Free, iOS, Android)
This is the logo for the Self-Help for Anxiety Management or SAM app
Self-Help for Anxiety Management (SAM) might be perfect for you if you’re interested in self-help, but meditation isn’t your thing. Users are prompted to build their own 24-hour anxiety toolkit that allows you to track anxious thoughts and behavior over time, and learn 25 different self-help techniques. (Free, iOS, Android)
This is the logo for the Happify app
Happify is your fast-track to a good mood with its psychologist-approved mood-training program. Try various engaging games, activity suggestions, gratitude prompts and more to train your brain as if it were a muscle, to overcome negative thoughts. (Free, iOS, Android)
Eating Disorder:
This is the logo for the Recovery Record app
Recovery Record is a great app for anyone recovering from an eating disorder and wanting to develop a more positive body image. Keep a record of the meals you eat and how they make you feel using the app and complete questionnaires that’ll help you track your progress over time. (Free, iOS, Android)
This is the logo for the Rise Up app
Rise Up + Recover is a unique app as it not only allows you to track your meals and how you feel when you eat them, but you can also transcribe your progress into a PDF printout. Pull up the Rise + Recover app on your mobile when you feel the urge to binge or skip a meal, and need quick coping strategies. (Free, iOS, Android)
Suicide Prevention:
This is the logo for the My3 app
MY3 is aimed at people who are depressed and suicidal, and trains users to recognize suicide warning signs in others. MY3 asks you to choose three close contacts that you feel comfortable reaching out to when you’re down and keeps you connected to this core network. It helps you create your own safety plan asking you to think through and list your own warning signs, coping strategies and support network, so that you can easily act when you recognize your warning signs. (Free, iOS, Android)

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Please click below to open the link to our Crisis Text Line: