Student Support Services

The Student Support Center

The Student Support Center (SSC) is staffed by a School Social Worker or Licensed Clinical Social Worker, Mental Health Interns, Community Based Organizations and works collaboratively with staff at the school site and District office.
The SSC Provides a number of free and confidential* services and supports to the school community including:
  • Crisis intervention, educationally related mental health counseling services, support, and case management.
  • Building trusting relationships with students, families, and school personnel.
  • Maintain the confidentiality of student and family.
  • Home visits to understand and address barriers to learning.
  • Linking students and families with school and community resources.
  • Family Support
  •  Collaborating with all school personnel to assess students’ social/emotional obstacles to academic success.
  • Assist teachers and administrators in developing plans to help students with academic and behavior problems.
  • Develop/facilitate/coordinate wellness prevention and intervention programs and activities. 
  • Some services may require parental consent

Issues That May Prompt a Referral

  • Mental health issues
  • Suicidal ideation
  • Abuse or neglect
  • Lack of basic needs/homelessness
  • Pregnancy, teen parent needs
  • Change in academic performance
  • Chronic attendance or tardiness issues
  • Gang affiliations
  • Coping or social skills deficits
  • Facilitation of school-home-community communication
  • Student advocacy
  • Referral, monitoring, collaboration to and with community agencies
  • Staff support and/or development
  • Substance Abuse

When should I refer a student to the Student Support Center?

A student should be referred to the Student Support Center when the student shows signs of social and/or emotional difficulties, which are interfering with the student’s success at school.

How do I make a referral?

Contact Ms. Patty Valle

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Agencies on Site

Alum Rock Counseling Center (ARCC)
Asian Americans for Community Involvement (AACI), Project Plus
New Hope for Youth 

Community Resources

EMQ Family’s First Crisis Hotline 408-379-3796
Alum Rock Counseling Center Mobile Crisis Unit 408-294-0579
Child Protective Services (CPS) 408-279-2071
Bill Wilson’s Centre for Living with Dying 408-243-0222
Emergency Shelter/Food/Clothing for Youth and Families
Bill Wilson Center (Youth & Young Adults) 408-243-0222
EHC Lifebulilders 408-539-2100
Inn Vision 408-292-4286
Catholic Charities 408-325-5277
Second Harvest Food Bank 1-800-984-3663
Loaves and Fishes 408-998-1500
To Register as Homeless with East Side Union High School District, Contact Rose Ortiz 408-347-5202
Victim of Sexual Assault, Domestic Violence or Crime
YWCA of Silicon Valley 
Rape Crisis Line 1-800-572-2782
Rape Crisis Center 408-295-4011 Ext. 200
Victim Witness Assistance Center 408-295-2656
Next Door Solutions to Domestic Violence 
Emergency Hotline 408-279-2962
Non-Emergency 408-501-75540
Substance Use/Abuse
Asian Americans for Community Involvement 408-975-2730
Asian American Recovery Services 408-271-3900
Alcoholics Anonymous
Al-anon and Alateen
Youth Space 408-343-7940
PFLAG (Parents, Families and Friends of Lesbians and Gays)
Mental Health Agencies
Medi-Cal County Mental Health Referral Line 1-800-704-0900
Asian Americans for Community Involvement 408-975-2730
Alum Rock Counseling Center 408-294-0500
Almaden Valley Counseling Services 408-997-0200
Bill Wilson Center 408-243-0222
Catholic Charities 408-468-0100
Community Solutions 408-225-9163
EMQ Families First 408-379-3796
Gardner Family Health 408-918-2600
Starlight Community Services 408-284-9000
Legal Advocacy and Support for Youth in Santa Clara County
Legal Advocates for Children and Youth (LACY) 408-293-4790
Victim Witness Assistance Center 408-295-2656
Health Insurance 
Healthy Kids
Foothill Community Health Center
Kaiser Permanente
Santa Clara Valley Medical Center 408-885-5000
Non-Discrimination Statement

East Side Union High School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, or association with a person or a group with one or more of these actual or perceived characteristics. East Side Union High School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.

Questions or complaints of alleged discrimination, harassment, intimidation and bullying or title IX equity and compliance concerns should be directed to the Office of the Associate Superintendent of Instructional Services at (408) 347- 5061 or 830 N. Capitol Ave, San Jose, Ca 95133.

Declaración Contra la Discriminación

El Distrito Escolar Unificado de Preparatoria East Side prohíbe la discriminación, el acoso, la intimidación y el abuso en los programas educativos, las actividades o el empleo por causas de ascendencia real o percibida, edad, color de la piel, discapacidad, género, identidad de género o expresión de género, nacionalidad, raza u origen étnico, religión, sexo, orientación sexual, estado de paternidad, embarazo o estado familiar o civil o asociación con una persona o grupo de personas con una o más de estas características reales o percibidas. El Distrito Escolar Unificado de Preparatoria East Side requiere que el personal escolar tome los pasos necesarios inmediatamente para intervenir cuando sea seguro hacerlo en caso de ser testigos de un acto de discriminación, acoso, intimidación o abuso.

Las preguntas o quejas de acusaciones de discriminación, acoso, intimidación y abuso o las preocupaciones sobre la igualdad y el cumplimiento de la ley con relación al artículo IX del Código de Educación deben ser dirigidas a la Oficina del Asistente del Superintendente para los Servicios de Enseñanza al (408) 347-5061 o a la siguiente dirección: 830 N. Capitol Ave, San José, Ca 95133.

Tuyên Bố Không Phân Biệt Đối Xử
(Non-Discrimination Statement)

Học Khu Trung Học East Side nghiêm cấm mọi hành vị kỳ thị, quấy nhiễu, hăm dọa và bắt nạt trong các chương trình giáo dục, các hoạt động hoặc trong công việc không được đặc trên cơ sở về tổ tiên, chủng tộc hoặc sắc tộc, tôn giáo, giới tính, khuynh hướng tình dục, cha mẹ, người mang thai, gia đình, hoặc tình trạng hôn nhân, hoặc liên hệ với một người hoặc một nhóm với nhiều điểm thực tế hoặc đặc điểm về nhận thức. Học Khu Trung Học East Side đòi hỏi nhân viên nhà trường phải tiến hành ngay các biện pháp can thiệp một cách an toàn khi họ chứng kiến các hành vi kỳ thị, quấu rối, hăm dọa hoặc bắt nạt.

Nếu có các câu hỏi hoặc khiếu nạo về sự phân biệt đối xử, sách nhiễu, hăm dọa và bắt nạt hoặc liên quan đến Title IX sự công bằng và tuân thủ các điều này xin qúy vị liên lạc với Văn phòng Phó Tổng Giám Đốc Đặc Trách Giáo Dục tại số điện thoại (408) 347-5061 hoặc địa chỉ 830 N. Capitol Ave, San Jose, CA 95133.